Naylor's Instrument Service, Inc. Information

   

 

Located in Gainesville, Florida

Naylor's Instrument Service, Inc.
4323 NW 6th Street, Ste. #5
Gainesville, Florida 32609
 

 

Contacts

Scott - President / Co-Owner
Wray - Vice President / Co-Owner

 

 

Order Processing
Currently, order may be submitted in one of the following manners:

  • Phone (352) 374-8160 (Hours of 9:00 to 4:00 EST) - Best method to ensure availability of item.
  • Fax (352) 374-8210 (24 hour operation).  No Unsolicited Advertisements, Please.
  • E-Mail (Order will be processed immediately - confirmation will be sent).
  •  

     

    Payment Options

  • We Accept Credit Cards as follows: Visa, MasterCard, American Express, and Discover.

  • C.O.D's available with pre-approval. (Note:  This option is available for shipment to established corporations within the U.S. only. If you would like to be pre-approved for C.O.D. shipments, Please Submit Credit References). If a COD shipment is not accepted and is returned to Naylor’s Instrument Service, the customer will be invoiced for all shipping and handling costs.

  • For corporate accounts, you may apply for an open Net 30 account by downloading a credit application, completing it and faxing it to (352) 374-8210 (No Unsolicited Advertisements, Please) or email it to E-Mail.
  •  

     

    Shipping Information

  • All major shipping services available**
  • Shipping to U.S. addresses only.  Additional fees may apply to addresses outside the continental United States.
  • ** PLEASE NOTE: WE PREFER NOT TO SHIP PACKAGES BY US MAIL
  •  

     

    Warranty Information

  • Customer satisfaction is the cornerstone of our business.

  • All instruments exchanged/overhauled have a limited warranty period of one (1) year. Repairs include a 90-day limited warranty. A shelf life limit of six (6) months applies to all gyro products.  Our warranty does not cover manifold pressure indicators or air-driven gyros which have been contaminated by external sources.

  • If a unit is repaired or replaced during the warranty period it shall retain only unused portion of the original warranty. Repair or replacement of a defective unit pursuant to this warranty shall be made by Naylor’s Instrument Service, provided the unit is returned and the malfunction is verified.

  • It is the customer's repsonsibility when returning an instrument for warranty consideration to advise:
    1. Date of Installation
    2. Date of Failure
    3. Nature of Failure
    4. Hours of Usage
  • Cost of transportation, removal and reinstallation are excluded.
  •  

     

    Exchange Program & Overhaul Service

  • The customer is responsible for returning a repairable core unit. Timely return of the exchange instrument is expected and is essential to the working of the exchange program. Each exchange transaction requires the return of a repairable unit bearing the exact same part number and a legible nameplate. If the returned unit is not repairable, the customer is notified and billed for an outright sale or replacement of the initial exchange unit.

  • Naylor’s Instrument’s overhaul services can be utilized if an exchange unit is unavailable or the customer prefers to retain the original unit. A unit received for overhaul is fully reconditioned and all damaged or worn parts are replaced with authorized parts. Naylor’s Instrument Service strives to keep turn-around time to a minimum. If the correct part is not readily available and a delay is expected, the customer will be notified immediately.
  •  

     

    Why Choose Naylor's Instrument Service?

  • Honest Personalized Service.
  • Fair and consistent prices on a full range of products and services.
  • Quality workmanship by trained and experienced instrument technicians.
  •    
     
    At Naylor's Instrument we take quality and service personally. If for any reason you are unhappy with the service you have received or the quality of our workmanship, please contact us immediately.
     
     
     
    FAA Cert # NYJR148L
     
    Copyright © 2005 Naylor's Instrument Service, Inc.